Hire a Collections Specialist
Save 74% Compared to a US equivalent.
Collaborate with FullTeam to secure a full-time, English-speaking Collections Specialist overseas. They will integrate into your team, managing overdue accounts and reducing days sales outstanding, all while working on your timezone. And remember, you won't pay us ongoing fees per hire, and we offer up to a Lifetime guarantee.
THE SALARY
Employ a full-time Collection Specialist for $1,085/mo.
THE RETENTION
Overseas accounting staff are retained for 3.2 years on average.
THE SAVINGS
You’ll save $37,057/yr compared to a US equivalent.
Will it work?
We’ve hired, and worked with hundreds of overseas employees. They’re motivated, educated, and culturally aligned. Here are some tasks that we’ve found a successful Collection Specialist can take off your plate.
Manage Overdue Accounts: Track and manage overdue accounts receivable.
Contact Clients: Communicate with clients via email and phone about overdue invoices.
Send Payment Reminders: Send reminders to clients about outstanding payments.
Negotiate Payment Plans: Work with clients to set up payment plans.
Update Records: Keep detailed records of client communications and payment agreements.
Reduce Days Sales Outstanding (DSO): Implement strategies to decrease the time it takes to collect payments.
Resolve Disputes: Address and resolve billing disputes with clients.
Follow Up: Regularly follow up with clients on overdue invoices.
Prepare Reports: Generate reports on the status of overdue accounts and collection activities.
Coordinate with Sales Team: Work with the sales team to resolve account issues.
Ensure Compliance: Make sure all collection activities comply with company policies and regulations.
Track Payment Progress: Monitor the progress of payment collections.
Handle Client Queries: Answer client questions about their accounts and payments.
Improve Collection Processes: Identify and implement improvements to the collection process.
Maintain Client Relationships: Build and maintain positive relationships with clients while collecting overdue payments.
Assist with Audits: Provide information and records for financial audits related to accounts receivable.
ZERO risk…
We cannot emphasize ZERO enough!
Our team will work tirelessly to find you the perfect match for your Accounting/Finance role, and you’ll receive a full refund if a placement is not found.
When we find a match, we'll back them with our Lifetime Replacement Guarantee.
It’s impossible to lose!
Let us help you grow
It’s time to get your time back.
Our entire goal is to help your business grow. We know how tough it is to scale a team.
Reduce your hiring risk by expanding overseas.
Need a sample job description? Here you go…
Job Title: Collections Manager/Specialist
Location: Remote
Job Description
We are seeking a proactive Collection Specialist to join our team remotely. In this role, you will manage overdue accounts receivable and communicate with clients via email and phone to reduce days sales outstanding (DSO) and overdue invoices. The ideal candidate will have excellent communication skills, be persistent, and have a keen eye for detail. You will play a key role in ensuring our accounts receivable are collected in a timely manner.
Responsibilities
Track and manage overdue accounts receivable.
Communicate with clients via email and phone about overdue invoices.
Send reminders to clients about outstanding payments.
Work with clients to set up payment plans.
Keep detailed records of client communications and payment agreements.
Implement strategies to decrease the time it takes to collect payments.
Address and resolve billing disputes with clients.
Regularly follow up with clients on overdue invoices.
Generate reports on the status of overdue accounts and collection activities.
Work with the sales team to resolve account issues.
Ensure all collection activities comply with company policies and regulations.
Monitor the progress of payment collections.
Answer client questions about their accounts and payments.
Identify and implement improvements to the collection process.
Build and maintain positive relationships with clients while collecting overdue payments.
Provide information and records for financial audits related to accounts receivable.
Requirements
Proven experience as a Collection Specialist or in a similar role.
Strong communication and negotiation skills.
Familiarity with accounts receivable processes and collections.
Excellent organizational skills and attention to detail.
Ability to analyze and resolve billing disputes.
High school diploma or equivalent; further education or certification is a plus.
Proficiency in using financial management software.
Ability to work independently in a remote environment.
Previous experience in finance or accounting is preferred.
Screening questions
Do you have experience as a Collection Specialist or in a similar role? (Yes/No)
Are you familiar with accounts receivable processes and collections? (Yes/No)
Do you have experience communicating with clients to collect overdue payments? (Yes/No)
Information Questions
Can you describe your previous experience in managing and collecting overdue accounts receivable?
How do you handle and resolve billing disputes with clients?
Can you provide an example of a time when you successfully reduced days sales outstanding (DSO)?
Other Names and Titles for the Role "Collections Specialist"
Debt Collection Specialist
Handles the collection of overdue debts and negotiates payment plans with clients.
Collections Agent
Contacts clients to collect outstanding payments and resolve billing issues.
Credit and Collections Representative
Manages credit accounts and collects overdue payments.
“I successfully built (and sold) my last business after experiencing tremendous growth. My secret... I built an overseas team to support my team in the USA. Now I’m building FullTeam to help you do the same. ”